So long Virgin people. Moved to toob and no regrets

[mrenigma]

As my BB latency has been horrid for so long and other issues over the years, not to mention the cost.

I have finally switched to toob BB (£25 per month + £8 for a static IP as I need remote access.

Must say, install went smooth and I gave my 30 days almost a month ago to virgin, lets see if they actually do try and charge me for 1 hub2 and 2 hub 3's I am supposed to have !!! (1 hub3 was faulty and was replaced many years ago)

Today 

[Kath_F]

Hi mrenigma, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

We're really sorry to hear you've left us but we just wanted to say thanks for taking the time to let us know in the Community. We wish you well with your new provider. 

In terms of the equipment you need to return, we can check this for you and update anything that needs to be but in order to do that I will need to confirm some information with you to pass security. 

I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

Thanks,