Forum Discussion

Tom_nock's avatar
Tom_nock
Tuning in
2 years ago
Solved

New customer M500 - Hub3

Hi, New customer here, signed up for M500. I have an O2 contract already so am expecting this to be picked up as Volt on both sides and subsequently be upgraded to Gig1 on the VM side.  I have been...
  • Cardiffman282's avatar
    Cardiffman282
    2 years ago

    Yes to a new hub but it might be a Hub 4. Only the Hub 5 has a 2.5 Gbps port. The "new" hub might not be brand new btw as VM reissue pre used hubs. 

Cardiffman282's avatar
Cardiffman282
Wise owl
2 years ago

Yes to a new hub but it might be a Hub 4. Only the Hub 5 has a 2.5 Gbps port. The "new" hub might not be brand new btw as VM reissue pre used hubs. 

  • Tom_nock's avatar
    Tom_nock
    Tuning in
    2 years ago

    Thanks for the quick reply! Would there be a way I can specifically request a Hub5 from VM due to wanting the 2.5GbE port?

    Are Hub5s even being dished out at the moment? I read about some stock shortages?

    • carl_pearce's avatar
      carl_pearce
      Superstar
      2 years ago

      Unfortunately you can't specify a HUB 5 as VM deem both capable of full speed across several devices at the same time, when in router mode.

      You may be in luck, however, since you are a new customer.