My work VPN suddenly not working
Ive been with VM for about 4-5 years and have never had an issue. Since yesterday my work laptop, on which I have to use a VPN to access the hospital systems is losing connection every few minutes, m...
Forum Discussion
Steven_L
Forum Team
Forum TeamHey elbee8_1,
Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your connection via VPN, are you still having these issues at the moment?
Kind Regard,
Steven_L
Yes, it’s affecting a large proportion of North Bristol NHS Trust at the moment, with large numbers of staff no longer to work from home.
- Robert_P
Hello elbee8_1,
Thanks for the update and additional information, we appreciate the frustration this is causing and understand the confusion. We aren't able to help or support with VPN's via the community, from what you have advised this may be on the VPN side as opposed to the connection side if you only lose connection on the laptop and not other devices connected to the same network.
Do you know if all of the other people effected that you know are using Virgin Media? If this is across multiple ISP's then the issue will almost certainly be with the VPN and we would ask you to raise this again with your IT department.
Rob
Hi,
It is not affecting everyone using VM in the Trust.
It is still an issue for me, currently also now have no Wi-Fi in the house so have an engineer coming out today.
Keep an eye out for a known local fault on 0800 561 0061 - it is an automated service.
If your outage turns out to be a locality outage requiring a fix at the street cab, the engineer visit may be cancelled.
