Forum Discussion

Gids97's avatar
Gids97
Joining in
2 years ago

Move hub to a new room

Hi,

I live in a house that spreads over 3 floors and the current wifi hub is on the bottom floor. It means that in the top of the house the connection is either extremely weak or non-existent. I was just wondering what needs to be done to move the box and whether that would improve the connection through the house? 

kind regards,

Gideon 

  • Hey Gids97,

    Welcome back to the community and thanks for taking the time to post. I have been able to look into this and can that you haven't been yet been in touch with the team. 

    We can help further from and get this booked in, would you like to do that from here?

    Kind Regards,

    Steven_L

    • Gids97's avatar
      Gids97
      Joining in

      Hi, yes if possible could I book in someone to come and move the box. I am happy to pay the £25 

       

      kind regards, Gideon

      • Alex_RM's avatar
        Alex_RM
        Forum Team

        Thanks Gideon, I've popped you over a private message to arrange this 😊

        Alex_Rm