Forum Discussion

Rebecca1250's avatar
Rebecca1250
Joining in
2 years ago
Solved

Inconsistent speeds

Hi  I’m not sure if what I’m looking for is akin to a mythical creature.  We recently moved into a 3 bed bungalow. All rooms are on the ground floor.  Virgin came in January and fitted the broad...
  • carl_pearce's avatar
    carl_pearce
    2 years ago

    Create a BQM and post the live link.

    We need to determine if you have a good noise free line before spirting out generic phrases like "You need a better wifi router with 1Gb ports and put hub in modem mode".

Rebecca1250's avatar
Rebecca1250
Joining in
2 years ago

Hi, unfortunately no improvement at all. The router is definitely showing good speeds but whilst we may get good speeds on devices every now and then it is consistently dropping. 

Adduxi's avatar
Adduxi
Very Insightful Person
2 years ago

I suspect the "Intelligent" Wifi setup is moving your devices between channels and this will cause dropouts in the Wifi, albeit a miniscule moment.  Unfortunately you have the Pods, so you can't disable this on the Hub, as the Pods need it to work.  Otherwise you could have manually split the Wifi bands and set the channels not to move.  Really it's best to use cable where possible, as Wifi, as handy as it is, is also a minefield to setup properly.