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I'm on M500 Full Fibre and have been stuck at 80mbps for days. What can I do?

Tyler_Durden
Joining in

It's not anything like the speed I am paying for, and I don't want to ring support.

3 REPLIES 3

carl_pearce
Community elder

Does this site report the same speed to your HUB?

https://samknows.com/realspeed/

 

legacy1
Alessandro Volta

Can you confirm if this is by wire or wireless 

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David_Bn
Forum Team
Forum Team

Thanks for reaching out to us @Tyler_Durden, and welcome back to our Community Forums!

Sorry to hear of the issues experienced with the speed of the services.

Can you please advise us of the current status of how the connection is performing and also provide answers to the questions previously posted?

It'd also be welcome to know if you've checked our Service Status Checker or called our Service Status Line 0800 561 0061 for an update on any outages we may be experiencing?

Thanks,

David_Bn