Thanks for speaking with us today @LeighDaz on the Virgin Media forums. 👋🏼
I'm glad we have been able to arrange an appointment to get this issue sorted out.
As advised, we could see network issues on our end which promoted an engineers booking, more information can be found within our chat for the details.
Let us know how it goes with the appointment and for any other queries you may have.
Kind regards,
Ilyas.
