Hi, I have been with Virgin for a few weeks now and having nothing but problems, the upload speed has been all over the place and most days it's at 0.20mb and it's supposed to be on 75/100mb.
This is affecting our work as we both work from home and it's impossible to be on a conference call with the upload speeds being this low! It's been 2 days straight that the speed doesn't get past 0.50mb and everytime I speak to someone they say there's a problem in the area but it's been like this for weeks now!!
Please can someone look into this? I've reseted my router a few times now and I'm using it on modem mode but I tried to use as a router for a few days and it's just the same.
Another issue is it for a few days a week, the router resets by itself, this happens at 1/2am and I think it's every Tues/wed and Thursdays, is there a explanation to this? Anyone had this problem? Is there anything I can do my end? Any help will be much appreciated! I'm a gamer so this has been nothing but frustrating, can't play online, Warzone is impossible to play with this issue going on!
