Constant speed drops
Since Friday the 10th of March I’m having an issue with the incoming speed dropping , it’s stable at about 950mbps after a router reboot , then with in an hour or so it drops to less than 40 mbps , I...
Forum Discussion
Check for local faults on 0800 561 0061 - it is an automated service.
Rebooting the Hub should make minimal difference, but it does restart its network ports.
Could the severe speed drop be a failing cable between the Hub & Router ?
You might be able to see a 100Mb/s connection in the status info from the Hub or Router.
This is a handy test for Router mode Hubs it shows the service speed to the Hub + speed at a device.
https://www.samknows.com/realspeed/
The speed drop is the same on real speed , it’s to the router , both my pc and laptop connected to the hub via Ethernet , different cables both show slow speeds coming in , tried a pin reset and same thing full speed for about an hour then drops off to sub 50mbps
- Martin_N
Forum Team
Hi Wifyonk77,
Thank you for your post and welcome to the community.
I'm very sorry to hear about the speed issue you've been having.
I am happy to take a look into this for you.
I will private message you now to confirm your details.
^Martin
All sorted now thankyou , it was a failed connector on the inside of the property , technician found it quickly , signal was down to -17 intermittently
- Ashleigh_C
Hi Wifyonk77
It's great to hear things are now resolved and thank you for letting us know!
Please do pop back to the community forums should you need any help in the future and we will do all we can to help.
Thanks again
Hi, I’m having basically the same issue. Constant speed drops everyday, up to 20 times a day. WiFi always stays connected but webpages won’t load, and I end up tethering from phone or just use 5G. Big problem when working from home.
Essentially have to wait until it sorts itself out (between 5 and 30mins) or do a hub reset. This has been happening for months.
Can you help me please?
You need to create your own thread.
