on 09-08-2024 11:35
As the title suggests, we have a new 500mb fibre package, and the speeds are coming in between 190 and 250 quite consistently.
Is there some small print I missed, or is there a problem with my connection?
Thanks in advance for your help!
Adam
09-08-2024 11:38 - edited 09-08-2024 11:39
Using a direct wired connection, run the FULL tests on this website and post the results please.
www.samknows.com/realspeed
VM only guarantee 30Mb over Wifi btw.
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a month ago
Hi @OuYuegu, thank you for your post. We're sorry to hear about the slow speeds you're experiencing 😔 Have you tried following the advice provided by @Adduxi? If so, what results are you getting? Advice on how to fix internet speeds can be found here. Please pop back to us at your earliest convenience. Regards, Daniel
