Forum Discussion

OuYuegu's avatar
OuYuegu
Joining in
6 months ago

500mb fibre package, with download speeds not exceeding 250?

As the title suggests, we have a new 500mb fibre package, and the speeds are coming in between 190 and 250 quite consistently. Is there some small print I missed, or is there a problem with my conne...
Daniel_Et's avatar
Daniel_Et
Forum Team
6 months ago

Hi OuYuegu, thank you for your post.

We're sorry to hear about the slow speeds you're experiencing 😔

Have you tried following the advice provided by Adduxi? If so, what results are you getting?

Advice on how to fix internet speeds can be found here. 

Please pop back to us at your earliest convenience.

Regards,
Daniel