Hi,
Very similar case to the one in this thread:
https://community.virginmedia.com/t5/Security-matters/Web-Safe-is-incorrectly-blocking-our-website/t...
They are the only one ISP that we know of that is blocking us.
I've sent them an email asking to remove us from their block list along with the links to my security checks:
https://www.virustotal.com/gui/url/49bb3f3b235e0499f944055c80a03824c05e0a531501edda9754ddd4edd10c8e
https://www.virustotal.com/gui/url/11e7afccc81c633fe9f1ec36036e03bdb708a33de1b83e5dde68a849bc955d6e
https://www.virustotal.com/gui/url/e8ff9a78819702cf36425acf934c7cebc19f6871710b9c3c302ad0473910faf8?...
https://www.virustotal.com/gui/url/16c1461c2be858f78698569ee30c6bf2c06359d29fa93a37da2564d38349ddd1
They responed with the following info:
"Hi
We have investigated the Website on your behalf and found the following
The website is currently on our malware list and is blocked by our filters as hosting malicious software.
We have forwarded the site to our list suppliers for re-evaluation and will advise you of the outcome as soon as we have their response.
Regards
The Virgin Media team"
That was January 31st. I've reached out to them to check the status, but they haven't replied. Is there a more effective method of contacting them to ensure a response?
