Posted image is no longer visible likely due to it revealing personal information. I was able to view the post before rejection of image and saw the From address domain vgnmedia.com; also noted redaction of possible link to make payment. vgnmedia.com is not a Virgin Media domain as evident from the WHOIS record here vgnmedia.com | WHOIS Lookup.
Consider forwarding the phishing email to phishing@virginmedia.com and then deleting; if during the send process a Spam Content Found warning is shown then Virgin Media are already aware of it and have started to block it.
FYI checkout posts by @Int-Sec on the Security matters forum for the latest news on such targeted scams.
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