Forum Discussion

ALF28's avatar
ALF28
Super solver
2 years ago
Solved

NOT LOGGED OUT

When I logged out of my VM email (webmail) there was a warning notice as below- i checked all browsers on my laptops and could not see any reason??? Sign Off Error Logging off for all sites ...
  • Nathan_B's avatar
    Nathan_B
    2 years ago

    Hi there ALF28 👋 Welcome back to our forum and thanks for your post 😊

    This certainly is a strange one 🤔 Just to confirm, have you had any other browsers open that have been logged into your webmail at the same time? I'd recommend clearing your browser cookies and cache to see if this helps.

    Let us know if this does indeed resolve this. If you need anything further, let us know. We're always happy to help.

    Regards

    Nathan

Nathan_B's avatar
Nathan_B
Icon for Forum Team rankForum Team
2 years ago

Hi there ALF28 👋 Welcome back to our forum and thanks for your post 😊

This certainly is a strange one 🤔 Just to confirm, have you had any other browsers open that have been logged into your webmail at the same time? I'd recommend clearing your browser cookies and cache to see if this helps.

Let us know if this does indeed resolve this. If you need anything further, let us know. We're always happy to help.

Regards

Nathan

ALF28's avatar
ALF28
Super solver
2 years ago

Thanks, I have cleaned my browser cookies and cache in edge, and today the webmail is logging out properly, so solved.

I do sometimes use an email client but I checked and there were no sessions active.

  • ALF28's avatar
    ALF28
    Super solver
    2 years ago

    I note then when I reply to the previous post sometimes it duplicates the previous post ( by Nathan_B) which then shows twice, I have had that happen before?

    • goslow's avatar
      goslow
      Alessandro Volta
      2 years ago

      One of the 'features' of the revised forum is that the 'accepted solution' gets pinned immediately under the first post. When the accepted solution also happens to be the second post of the topic, the topic ends up with a first post, followed by two identical posts. Is that what you are referring to?

      I also have noted that making a reply to a post part way through a topic, the reply appears immediately under the replied-to post to begin with, when posted, but later on joins the end of the topic if the page is refreshed. Not particularly normal behaviour and a bit confusing until you realise what is going on.

    • Graham_A's avatar
      Graham_A
      Very Insightful Person
      2 years ago

      ALF28 

      The apparent duplicate post seems to be a feature of marking a post as a solution which promotes the solution to the top of the replies.

       

    • Paulina_Z's avatar
      Paulina_Z
      Forum Team (Retired)
      2 years ago

      Hi ALF28,

      Thanks for coming back to us and for updating the thread! Glad to hear that you've been able to resolve this issue with the help or our colleague!

      If there's anything else we can do to help, please let us know. We're here if you need us. 😊

      Thank you!