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Help deleting old account

rlk
Joining in

I have an old account that I no longer have any of the details for but am aware it is still activity even through we were told it would be closed. How do I get it removed

2 REPLIES 2

Akua_A
Forum Team
Forum Team

Hi @rlk 

Welcome to our community forums and sorry to hear you are having issues with an old email address that is still active. We want to do our best to help. We have sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

Thanks,

Akua_A
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Akua_A
Forum Team
Forum Team

Glad to have been able to help @rlk Please do not hesitate to contact us if you need any further help 🙂

Akua_A
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs