Fraudulent use of my address.

[Nev_Green]

had a letter today, with someone else's name on it.

it is my address, but not my name nor account details.

Is there anything i can do apart from return to sender as i don't want this unknown name associated with my account.

TIA

Nev

[Cardiffman282 · Accepted solution]

Nev contact Virgin Media’s Data Protection Officer by emailing dpo@virginmedia.co.uk 

[Nev_Green]

Thanks Cardiff man,

i have posted it back on return to sender using the address on the letter, but i have taken a photograph, which i can send to them.

thanks, i will give that a try. 

[Vikki_M]

Hi Nev_Green

Thank you for your post and welcome to our community. 

We are sorry to hear that. 

We will send you a private message now so we can get some further details.

Please look out for the envelope in the top right of the page and pop back to me when you can. 

[Nev_Green]

all sorted, thanks @Vikki_M