Jmcw
28 days agoJoining in
Sim ordered fraudulently
Today I was on a webchat with "dominic" regarding a contract renewal offer. The chat got disconnected. Tonight I have received an email from O2 regarding my sim order! I want this order stopped as I did not order this and am very upset at the underhand way this has happened. I also want to make a formal complaint if anyone could point me in the right direction to do this. Thanks
Thanks for coming back to us Jmcw. We can get this looked into further from here, if you need us to do this, you can do this via the private message conversation that you're already in with my colleague.
Kind Regards,
Steven_L