Email from VM claiming to link O2 & VM

[Anthonyec]

Hi.

I've just found an email from <identityclaim@account.virginmedia.co.uk> in my junk folder. Is this genuine or a scam? I asks for me to link my O2 & VM logins. I haven't done that as it looks suspicious to me, especially as it was in my junk folder.

Anthony

[Graham_A · Accepted solution]

There is definitely a VMO2 project inviting users to combine log in details according to this help page:  

https://www.virginmedia.com/support/help/linked-virgin-media-o2-id

So it may be a genuine email.

[Lisa_CC]

Hi @Anthonyec , I can confirm that the email from identityclaim@account.virginmedia.co.uk  is genuine.

[Anthonyec]

Thanks for that, it’s such a shame we live in times when we can’t trust emails from legitimate people / Companies.

Anthony

[Kain_W]

We can appreciate the frustration caused,

Thanks for raising this however.

If you do have any future queries then be sure to pop back up for further assistance. 

Take care,