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Why can't I just have I tv and broadband, I don't use a landline but Virgin insist I have it

mattlfcx6
Tuning in

I don't need or even use  landline but Virgin insist I have it.I just want tv and broadband 

1 ACCEPTED SOLUTION

Accepted Solutions

goslow
Alessandro Volta

The domestic landline is of decreasing usefulness to many people but VM is still locked into providing it as part of VM's services.

If you are 'compelled' to have a landline as part of your bundle by VM, you will be making some small financial contribution to keeping VM's landlines running.

If you fail to renew your package after 18 months, your package will jump up to a much higher standard monthly price with the landline included (which is to VM's advantage).

As time moves on, I think the idea of buying a bundle of services will decline as younger customers will have little/no interest in services such as landlines and linear TV.

If VM won't give you the package of services you want, at a price that is acceptable to you, start looking around for your alternatives to create your own bundle from alternative suppliers.

See where this Helpful Answer was posted

3 REPLIES 3

goslow
Alessandro Volta

The domestic landline is of decreasing usefulness to many people but VM is still locked into providing it as part of VM's services.

If you are 'compelled' to have a landline as part of your bundle by VM, you will be making some small financial contribution to keeping VM's landlines running.

If you fail to renew your package after 18 months, your package will jump up to a much higher standard monthly price with the landline included (which is to VM's advantage).

As time moves on, I think the idea of buying a bundle of services will decline as younger customers will have little/no interest in services such as landlines and linear TV.

If VM won't give you the package of services you want, at a price that is acceptable to you, start looking around for your alternatives to create your own bundle from alternative suppliers.

Matthew_ML
Forum Team
Forum Team

Hey mattlfxc6, thank you for reaching out and I am sorry to hear this.

You can have anything you want however it may out more expensive because if we start removing this stuff it can affect the discount codes.

 You can shop here for some new deals 

Matt - Forum Team


New around here?

nodrogd
Very Insightful Person
Very Insightful Person

@mattlfcx6 wrote:

I don't need or even use  landline but Virgin insist I have it.I just want tv and broadband 


If you are still on a fixed term contract, yes you have to keep it for the minimum term. After that you can drop it. But bear in mind landlines come with a HUGE discount on your Broadband. You will not save £19 a month by dropping it. The saving can probably be counted on the fingers of one hand, if at all.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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