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When will my area go live?

nickers250
Joining in

I’m just wondering when my area will go live? I live in Ba28tw and am wondering when the newly installed services will go live. I’m super keen to get virgin installed. Any help would be much appreciated 

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newapollo
Very Insightful Person
Very Insightful Person

Hi nickers250 

According to the latest  /nexfibre.co.uk/rolloutplanupdate.pdf there is more work to be performed in Peasedown within the next 3 months, however they don't give any actual dates.

It's probably best to keep checking availability using your postcode regularily on the VM website 

https://www.virginmedia.com/  or speak to Sales 0800 064 3850

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

Hi nickers250 

According to the latest  /nexfibre.co.uk/rolloutplanupdate.pdf there is more work to be performed in Peasedown within the next 3 months, however they don't give any actual dates.

It's probably best to keep checking availability using your postcode regularily on the VM website 

https://www.virginmedia.com/  or speak to Sales 0800 064 3850

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

NigelGoodwin
On our wavelength

From my personal experience there was essentially zero information available, all you can do is register your interest on the website - although it would be nice if it said "coming soon to your area", rather than a blanket "not available in your area". The entire process was basically secret - I just happened to see two guys fitting fibres on the telegraph pole opposite my house, and went across and quizzed them - to be told they were installing fibre on behalf of Virgin media - this was in June last year. From there I kept a close eye out for suspicious activity and white vans 😄 - plus checking for Virgin Media roadworks on one.network. By doing this I spoke to a guy from the team digging ducts along the main road pavements, and installing fibres in them - and eventually the guy fitting the boxes (low down) on the telegraph poles, he told me that once he'd done that, and tested them, then it would be available to order soon after. He was quite right, that was Saturday, and I got an email on Monday from VM saying I could now order it, which I did. It was installed early/mid January, about 7 months after the initial fibres on the pole.

So basically, register your interest, and they WILL let you know the instant it's available.