Forum Discussion

abalone_05's avatar
abalone_05
Tuning in
7 months ago
Solved

Live chat transcript

I spoke to a live chat agent today, but I was cut off and I did not have a chance to save the live chat transcript. How can I retrieve this. It seems an extremely difficult process. 

    • Vikki_M's avatar
      Vikki_M
      Forum Team

      Hi abalone_05

      Thanks for your post and welcome to our community.

      We're sorry to hear the chat ended unexpectedly. 

      As the community have advised, you can submit a data subject access request here.

      Was your concern resolved on the live chat?

      If not and you need any further support, please let us know :).