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Waiting over a year for a spotter (did he pass away?)

Joining in


I have been trying to arrange for a spotter to arrive at my address since early 2023 but constantly been ignored and fobbed off going through a series of different phone handlers, please can I talk to a human

Virgin media is down the whole street except three houses and a house meters away from me has full fibre and trying to get virgin installed at my address. I had been a customer for over 6 years after being forced to change supplier or have no internet at all. I am now back on useless copper, please help as I am despreate to get fibre at my address so I can move out of the dark ages, thank you for any help


Forum Team
Forum Team

Hi @Mecnsas 

Thank you for reaching out to us here, I would like to take a look at this for you and see what I can do to help. Please look out for a private message so I can get some more details.

Thank you

Here to help! I'm an install manager helping out whilst working from home. Find out more