Recently, when I want to configure my hub 3.0 for port forwarding etc, I get this when I try to log in. No one is logged in, I even made sure to log out of my last session, but it still does this:
Someone else is currently logged into the settings page. Only one session at a time is allowed. Please try again later."
I've had to reboot my hub 3.0 with the pin button to fix this, only for it to come back when I try to log in the second time, unplugging the hub 3.0 from power doesn't make a difference (I had it disconnected for 10/15 minutes and it still didn't work afterwards).
Sorry to see you are still facing issues when trying to port forward, as this isn't something we support there isn't a lot we can advise, if you are looking into a 3rd party Router to overcome the issue there are lots of posts on oour Forum in regards to this.
Check your browser history, and select the earliest point of interacting with the page. The 1st time the page was logged in is still active. All pages it has been retried won't continue as this 1st page has been successful. I hope I have explained this well enough.
I had the same issue, had to gain access via an Incognito Browser tab, to gain full access and then swith to Modem mode. Had to ask Virgin to reboot it remotely as it would not come back and I lost Internet until the reset it from the VM end.
Hey @ukcobra, thanks for reaching out to us and a warm welcome to the Virgin Media forums. 👋🏼
I'm sorry to hear about the issues with the hub manager.
May I ask if everything is working for you now?
Has everything been rectified for you?
Let us know.
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