Forum Discussion
I recently had this issue and was reading this thread for help - definitely is the app that is the problem, but even logging out of it does not help. I discovered however that if I open a private / incognito browser window and navigate to the hub from there, the problem went away. This was a relief as I was dreading having to do a hard reset.
Hope this helps someone with the same problems
- Emily_G5 years agoForum Team (Retired)
Thanks for the post Wiry.
Can we please confirm if you're still experiencing any issues with your connection?
Let us know, Emily.
- wiry5 years agoOn our wavelength
After a power cycle, it is gone, but it returns randomly, which requires a power cycle again 😩😭
- Ayjayy665 years agoTuning in
Can’t believe this is still an issue.
I would love to have the app access as it’s better and more intuitive than the hub log in. Surely this can be fixed otherwise what’s the point of the app being released if it’s not compatible?
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