Forum Discussion

wiry's avatar
wiry
On our wavelength
6 years ago

User already logged in (when not) on hub

Recently, when I want to configure my hub 3.0 for port forwarding etc, I get this when I try to log in. No one is logged in, I even made sure to log out of my last session, but it still does this: "...
erikhar's avatar
erikhar
Tuning in
6 years ago

I recently had this issue and was reading this thread for help - definitely is the app that is the problem, but even logging out of it does not help.  I discovered however that if I open a private / incognito browser window and navigate to the hub from there, the problem went away.  This was a relief as I was dreading having to do a hard reset.

Hope this helps someone with the same problems

  • wiry's avatar
    wiry
    On our wavelength
    5 years ago
    I've just gotten it again but incognito/private doesn't work, abysmal considering I've got a server at home, time for another reset 😐
    • Emily_G's avatar
      Emily_G
      Forum Team (Retired)
      5 years ago

      Thanks for the post Wiry.

       

      Can we please confirm if you're still experiencing any issues with your connection?

       

      Let us know, Emily.

      • wiry's avatar
        wiry
        On our wavelength
        5 years ago

        After a power cycle, it is gone, but it returns randomly, which requires a power cycle again 😩😭

  • vessel18's avatar
    vessel18
    Joining in
    4 years ago
    Genius, thanks!
    • Corey_C's avatar
      Corey_C
      Moderator
      4 years ago

      You're welcome. Let us know if you need anything else. 

       

      Cheers,

      Corey C