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Unable to install Broadband at my flat.

seabassdamang
Just joined

I live in a 2nd floor flat(at the back of the building, so there is a flat in between mine and the street where the Virgin lines would come from) and previously had Virgin installers come and say its too difficult to install and sheepishly said they would need the housing associations permission and that it 'its not worth it for what it is'. If I am persistent and also get my housing associations permission, would it be possible to get Virgin? 

The problem I have is the only provider that I can currently get has to be one that uses Openreach, and my Openreach has latency issues which they can never find any problems when testing speeds etc. So I basically can't get broadband from anyone at the moment. So it's immensely frustrating being a gamer and wanting to play online games. Help please! Thanks 

2 REPLIES 2

jpeg1
Alessandro Volta

Virginmedia won't install outside cables above the first floor, so it would have to be run inside the building. Unless there are existing cable trunks, that isn't going to happen. 

You should also read the gaming section of this forum, which is full of complaints about excessive latency making games unplayable. 

 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

jbrennand
Very Insightful Person
Very Insightful Person

See whether you can get a  good 4G or 5G wifi connection on the 4 phone networks site checkers

Unlimited data SIMS can be had for £20 on a monthly contract  -  look at Three, Smarty, GiffGaff, etc.

Then select the best for you and try it for a month - use their routers or get your own.

 


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.