cancel
Showing results for 
Search instead for 
Did you mean: 

Still not had fibre to the house installed

ReePow
Joining in

Hi, had Virgin media come out to put the little brown box on the wall and fibre brought up to the house but neighbours car was over the man hole. I have been told that they would come to install for the past 6 days when I’ve spoke to Virgin via phone & live chat.

Has anyone else had this issue or know how to resolve it as it’s getting closer to my install date and they keep saying that they are going to do it but never do

1 REPLY 1

jbrennand
Very Insightful Person
Very Insightful Person

See my recent reply here...

https://community.virginmedia.com/t5/QuickStart-set-up-and/Can-anyone-actually-tell-me-when-external...

 

 


--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.