Setting Up New Connection

[ilr90]

Hi there,
I just ordered my new virgin internet today with the quick set-up kit and realised after the fact that I don't think I have the correct virgin wall sockets in my property. I was wondering if it was possible to book an engineer appointment in order to install the new equipment after it gets delivered on Monday 25th March.

Thanks,

Ian

[Daniel_Et]

Hi @ilr90 👋 Thank you for your post and welcome to the Virgin Media Community 😀

In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel