Self installation - delivery date passed

[Ginge1512]

I have the same issue I got the email confirmation and the choosen delivery date but this has passed I can't track my order as I can't create an account to do this any help would be much appreciated

[MOD EDIT: Post split to create own thread. Subject title changed for clarity]

[VM-Jon]

Hi @Ginge1512 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me

Thank you

Jon