Forum Discussion

pedlar1's avatar
pedlar1
Up to speed
6 months ago
Solved

Router

When are VM going to send out Wi-Fi 6 routers to loyal long term customers, getting fed up of waiting.
  • dhairbus's avatar
    dhairbus
    6 months ago

    Hub 5 has WiFi 6 and "may or may not" issued to the 1Gig package

    Not if you had a Hub 4 provided for 1Gb so WiFi 6 is not available to all 1 Gb customers - VM never kept to the commitment made years ago to rollout Hub 5s to existing customers "the Hub 4 is capable of 1Gig is their excuse" Typical VM say one thing then forget they said it.. Why should a 1Gb customer need to buy any extras to get WiFi 6....

big-luap's avatar
big-luap
Superfast
6 months ago

Probably depends on what speed connection your on, would depend on what hub your supplied.

Hub 5 has WiFi 6 is issued to the 1Gig package 

Hub4 WiFi 5 500 mbit

Slower you got no chance.

|If you really need WiFi 6 buy a router and set it up as an access point off a 1 gig port. You can get one for around £30 these days.  You also need device that work at these speeds, also little point having WiFi at 500 mbit if your connection is slower.

 

  • dhairbus's avatar
    dhairbus
    Dialled in
    6 months ago

    Hub 5 has WiFi 6 and "may or may not" issued to the 1Gig package

    Not if you had a Hub 4 provided for 1Gb so WiFi 6 is not available to all 1 Gb customers - VM never kept to the commitment made years ago to rollout Hub 5s to existing customers "the Hub 4 is capable of 1Gig is their excuse" Typical VM say one thing then forget they said it.. Why should a 1Gb customer need to buy any extras to get WiFi 6....

  • pedlar1's avatar
    pedlar1
    Up to speed
    4 months ago

    Have 1gig with Hub 4, VM not rolled out hub 5 as promised .

    • dhairbus's avatar
      dhairbus
      Dialled in
      4 months ago

      VM Dictionary 
      Promise = something that may never happen
      Customer = "cash cow" in a contract with minimal service/support
      Loyalty = abstract term for "sucker" in sales and marketing
      Customer Support = Meaning not yet defined still under investigation
      VM on Hub 5 rollout "will be rolled out to existing customers" but that was years ago see "loyalty".