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Requesting of Virgin Media Broadband Coverage

mattgallardo01
Joining in

Hello,

I've trying to request via your costumer service to have further coverage of you Virgin Media fibre broadband to our address for almost 2 years now. I've seen my neighbors having virgin media installed on their house even though we are on the same street (just few house away). Looks like there is a virgin media line/cable next to our house but they have not full cover our the whole street. May I please talk to someone on how this can be fix?

3 REPLIES 3

VM-Jon
Problem sorter

Hi @mattgallardo01 

Thank you for reaching out to us here, welcome to the community.

I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me

Thank you

Jon

Hi,

Can I please get an update on this. Please.

 

Hi mattgallardo01,

Did you get a private message from VM-Jon? If so, we'd advise to respond to your last message from him.

Alex_Rm