Requesting of Virgin Media Broadband Coverage

[mattgallardo01]

Hello,

I've trying to request via your costumer service to have further coverage of you Virgin Media fibre broadband to our address for almost 2 years now. I've seen my neighbors having virgin media installed on their house even though we are on the same street (just few house away). Looks like there is a virgin media line/cable next to our house but they have not full cover our the whole street. May I please talk to someone on how this can be fix?

[VM-Jon]

Hi @mattgallardo01 

Thank you for reaching out to us here, welcome to the community.

I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me

Thank you

Jon

[mattgallardo01]

Hi,

Can I please get an update on this. Please.

[Alex_RM]

Hi mattgallardo01,

Did you get a private message from VM-Jon? If so, we'd advise to respond to your last message from him.

Alex_Rm