Forum Discussion

RobD1967's avatar
RobD1967
Joining in
2 years ago

Poor wifi coverage

I live in a 4 story house with brick walls and am struggling to get wifi coverage throughout the property. Extenders have caused issues with "Connected without internet" so Virgin tech told me to turn the extender off - something to do with a SSID conflict??? Extenders using the electric wiring of the house are also a no go as the wiring is on several different circuits.

I have hard wired ethernet in the house so I currently go out of 3 sockets in the virgin hub and into the 3 ethernet wall sockets which are wired to my cellar, top floor and lounge, then out of the wall in those rooms and into smart tv's and that works great. It's wifi where my problem lies.

I have an unused Netgear Mesh extender X6S AC3000. Can I take an ethernet cable out of my wall socket (linked to my Virgin Hub) plug it into my Extender (in my living room)? Will this effectively then send the internet to the extender for the extender to then boost the Wi-Fi in that area or am I in could cuckoo land? And if this is possible what settings do I need and which port on the hub do I need to go in and out of?

Or should I put the Virgin hub into Modem Mode and buy an Access Point to give me the wifi coverage I need?

Any suggestions gratefully accepted

 

  • carl_pearce's avatar
    carl_pearce
    2 years ago

    Yes, the netgear should do what you suggest. Any port on the HUB will do. It appears you'll have three spare ethernet ports to use for wired devices also.

    Essentially you'll setup the Netgear to use the same SSID (Network name) as the HUB. This means that wireless devices should 'roam' without having to enter two SSIDs.

    You are at an advantage where you have ethernet available in other areas of your home!

  • carl_pearce's avatar
    carl_pearce
    Community elder
    2 years ago

    Yes, the netgear should do what you suggest. Any port on the HUB will do. It appears you'll have three spare ethernet ports to use for wired devices also.

    Essentially you'll setup the Netgear to use the same SSID (Network name) as the HUB. This means that wireless devices should 'roam' without having to enter two SSIDs.

    You are at an advantage where you have ethernet available in other areas of your home!

    • RobD1967's avatar
      RobD1967
      Joining in
      2 years ago

      Many thanks. The only problem I want to avoid is "connected without internet" which was caused (according to the virgin engineer) by the fact that the Netgear had the same SSID as by Virgin hub. Once I turned off the hub I lost wifi coverage but the connected without internet (which caused huge problems every day) disappeared. 

      • carl_pearce's avatar
        carl_pearce
        Community elder
        2 years ago

        There is nothing wrong with two devices transmitting the same SSID, as long as they aren't both trying to be a router, which the Netgear would not.