on 15-02-2024 09:43
Hi guys,
I'm moving house (fingers crossed) and whilst scoping out the estate I was unable to see any Virgin microducts on the pavements, also I couldn't see virgin boxes on any of the properties which struck me as odd as when I put the postcode in on the Virgin website it says it is available. Could this be a mistake and Virgin haven't got my estate ready yet?
A few years a go a contactor was working their way around my town, digging up pavements, putting microducts outside properties. I can see that the pavements haven't been dug up on this street. It isn't a new estate, houses are 1999-2000. Any ideas?
Answered! Go to Answer
on 18-02-2024 15:30
The acid test will be placing an order, let us know what happens.
on 15-02-2024 14:12
Any overhead lines from telephone poles?
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 15-02-2024 15:33
Nope! It really has got me scratching my head. I will have another walk around at the weekend just to double check I haven't missed any omniboxes. It's not looking good though 😞
on 17-02-2024 17:02
Pay attention to the street cabinets, often VM cabinets are less than 200m from the properties.
on 17-02-2024 17:57
18-02-2024 11:24 - edited 18-02-2024 11:25
Is it an unadopted road (Private)?
VM will only put their own ducting in council owned streets. They also won't dig streets where there is no pavement or everything is block paved due to the increased expense.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 18-02-2024 15:30
on 19-02-2024 10:06
Hi @tins,
Thank you for your post and have you had any luck, if we are available in your area you should be able to get our services, have you spoken to our team? Please let us know,
Zoie
on 23-02-2024 08:55
Hi Zoie,
I haven't spoken to your team yet. Fingers crossed the house move stuff keeps going smoothly and I will be in contact. It just struck me as odd that I can't see anyone with the virgin box outside and the paths definitely haven't been dug up like all the other streets around here.
on 23-02-2024 08:56
I will see what I can scope out!