Forum Discussion

whitebake's avatar
whitebake
On our wavelength
2 years ago

No internet. Network access : Blocked

My Internet went down 9 hours ago. I can connect fine to my hub setup on a Web browser but the info page shows "Network access : Blocked" and my hub status page shows "Internet (Access denied). I d...
whitebake's avatar
whitebake
On our wavelength
2 years ago

Not even an hour after the fault is apparently resolved, my service status yet again updates to "area fault" and my engineer is cancelled.

That's enough, I'm off. 

Martin_N's avatar
Martin_N
Icon for Forum Team rankForum Team
2 years ago

Hi Whitebake, 

Thank you for your post. We're very sorry to hear about the issues you've had with your service.

Can you confirm if you are still having issues with your service?

^Martin

  • whitebake's avatar
    whitebake
    On our wavelength
    2 years ago

    A guy came and told me that a signal limiter had been fitted to my line in the street cabinet, for no reason whatsoever.

    Removed the limiter and replaced my superhub as the front led had failed 

    It lasted the weekend and then this morning the brand new router completely reset itself and lost all the settings I'd programmed in over the weekend, and I'm now left yet again with no connection and exactly the same faults in the log.

    Until Thursday that is. Youfibre will be along to tear your utter crap out.