No availability in my flat, but there is in my building

[gilham87]

Hello

I have just moved into a flat (in a converted terraced house which has 3 flats, including mine) and would like to join VM, however my flat is not listed.  One of the flats and the actual building are listed, as are many other terraced houses (and flats) in the street.  For example I live in Flat A 29 Bloggs Road – Flat C 29 Bloggs Road is listed as is 29 Bloggs Road.

Can anyone help with this?  Could I just have the internet set up for 29 Bloggs Road, if not my actual flat?

Thanks! 

Thanks

[Zach_R]

Hi @gilham87,

Thank you for your post and welcome to our community forums. We're here to help.

I'm sorry to hear you're having some trouble taking out some services with us. What does it state when you try to enter your details here?

Thanks,
 

[gilham87]

Hello!  It says broadband is available in my area.  Thanks, Karm

[Ashleigh_C]

Thank you @gilham87 

Have you spoken to our sales team at all to ask about getting cabled? You can reach them on 0800 183 1234