Forum Discussion

ShinrinYoku's avatar
ShinrinYoku
Joining in
6 months ago

New flat setup

Hi there!

 

I have moved into a flat today and transferred my service to the new property, I am getting a welcome pack for self installation in a few days but I've been looking at where the cables come into the property and I'm not sure if there's anywhere I'll be able to plug my box into. I will provide a picture of what we have on the wall. I think I may need an engineer to come out. Please advise!

Thank you šŸ™‚ 

ā€ƒ

  • nodrogd's avatar
    nodrogd
    6 months ago

    The NTL box shown is just a legacy phone socket, which is no longer used & was never used for internet anyway on cable systems.

    There is also a communal meda outlet. If the building is internally wired it will require a VM technician to access the comms cupboard & connect your incoming VM service to the SAT 1 socket on the communal outlet. If the building is not internally wired the incoming coax may be somewhere else in the flat.

  • carl_pearce's avatar
    carl_pearce
    Community elder
    6 months ago

    We can't be sure as there is no way to determine in an image where the coax ports go to.

    I spot an 'ntl' logo, however that could be the remnants of a phone line.

    • ShinrinYoku's avatar
      ShinrinYoku
      Joining in
      6 months ago

      I am not currently at the property until tomorrow morning, I will take a look then and post an image here.

      I appreciate your assistance.

      • Matthew_ML's avatar
        Matthew_ML
        Forum Team
        6 months ago

        Hey ShinirinYoku, thank you for reaching out and I am sorry to hear this.

        Did you manage to get set up okay or are you needing some further assistance? 

  • nodrogd's avatar
    nodrogd
    Very Insightful Person
    6 months ago

    The NTL box shown is just a legacy phone socket, which is no longer used & was never used for internet anyway on cable systems.

    There is also a communal meda outlet. If the building is internally wired it will require a VM technician to access the comms cupboard & connect your incoming VM service to the SAT 1 socket on the communal outlet. If the building is not internally wired the incoming coax may be somewhere else in the flat.