No account number or area reference

[kpulawski]

As many others have this problem i assume its pretty common and an easy fix, i tried registering my account before my router gets here just so i can have it ready for when its up and running however i just have dashes (-) in place of an actual account number and reference. Help?

[VM-Jon]

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me

Thank you

Jon