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Moving the master socket for the internet

Xeonaut
Joining in

Good morning,

I'm currently in the process of moving my son from a smaller room to a bigger room. However the master socket to the internet is in the room he's moving to and I'd like it moved to another location in the house if possible.

The cable that is currently installed is also far to large and left in an untidy state. So going forward a neater job would be greatly appreciated.

Kind regards,

Mark

4 REPLIES 4

Adduxi
Very Insightful Person
Very Insightful Person

Standard £25 fee for this work.  Just wait here a day or two for a VM Mod to pick this up and arrange with you. 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Beth_G
Forum Team
Forum Team

Hi Mark

Thank you for your post, welcome to the Community Forums.

That's no trouble at all, we can get this arranged. As Adduxi has correctly advised, there is a one-off fee for this visit of £25.

I've dropped you a PM so I can take your details and help. 😊

Thanks

Beth

Hi, Can you please contact me as I need my cable moved please

 

Regards

Hi @Cobraball 

Welcome to the community forums. 

We can see on the systems at our side that you have since been in touch with us and have this request already sorted. 

Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed 😊

 

Here to help 🙂
Virgin Media Forums Agent
Carley