Moving a Virgin Media inlet box/extension cable

[Justabaggins]

How do I arrange an appointment for an engineer to come and move the inlet box for our Virgin Media cable or get a custom cable extension done?

Have seen previous chats that you can get a 3m cable sent out but that won’t be long enough, so we need the inlet box moved or a custom extension. 

[John_GS]

Hi @Justabaggins 

Thanks for posting and welcome to the community.

We offer a co-axial cable of 5, 10, 15m. Would any of those be enough for you?

If not, we can send an engineer out but it would cost £25 for a relocation.

Keep us posted.

[Justabaggins]

Hi. I had thought from earlier posts they only went to 3 metres. Would be grateful to try a 10 metre cable please. Thank you

[Carley_S]

Thanks for confirming this @Justabaggins 

We can get this arranged for you at our side, please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and select 'Messages' from the drop down. 
 

[Bernie9]

Hi, we need to move our tv box, can you let me know how I get a 10m extension please 

[Beth_G]

Hi Bernie9

Welcome to the Community Forums. I'll be happy to help and get some extended coax sent out to you.

I've sent you over a private message so I can take your details.

Thanks!