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Moving a Virgin Media inlet box/extension cable

Joining in

How do I arrange an appointment for an engineer to come and move the inlet box for our Virgin Media cable or get a custom cable extension done?

Have seen previous chats that you can get a 3m cable sent out but that won’t be long enough, so we need the inlet box moved or a custom extension. 


Forum Team
Forum Team

Hi @Justabaggins 

Thanks for posting and welcome to the community.

We offer a co-axial cable of 5, 10, 15m. Would any of those be enough for you?

If not, we can send an engineer out but it would cost £25 for a relocation.

Keep us posted.

Forum Team

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Hi. I had thought from earlier posts they only went to 3 metres. Would be grateful to try a 10 metre cable please. Thank you