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DannyBoy1964's avatar
DannyBoy1964
Joining in
7 months ago
Solved

External Box Relocation Due to Extension

Hi, we need to move our external box and cabling due to a kitchen extension. The box is currently positioned on the front of our house, but due to the extension is now in a very awkward place.

It probably only needs to move around 5 meters

Could someone please contact me to arrange this please? 

  • jbrennand's avatar
    jbrennand
    7 months ago

    Call it in on 150 (VM Phone - free) or 0345 454 1111 (any other phone - national rate) - there will be a £25 charge.

    A VM person will respond here but only when they get here in due course

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  • jbrennand's avatar
    jbrennand
    Very Insightful Person
    7 months ago

    Call it in on 150 (VM Phone - free) or 0345 454 1111 (any other phone - national rate) - there will be a £25 charge.

    A VM person will respond here but only when they get here in due course

  • Daniel_Et's avatar
    Daniel_Et
    Icon for Forum Team rankForum Team
    6 months ago

    Hi DannyBoy1964 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    In order to arrange this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

    Thank you for your support jbrennand 👍

    Regards,
    Daniel

    • Daniel_Et's avatar
      Daniel_Et
      Icon for Forum Team rankForum Team
      6 months ago

      Hi DannyBoy1964,

      We're glad this has been arranged for you.

      If you have any further issues or queries, please don't hesitate to contact us.

      Regards,
      Daniel