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Modem Coaxial extension

kumram1
Joining in

I'm tidying up my cables (trying to), and whilst I don't want to move my modem, I need to extend the Coaxial cable by about a meter, 2 at most so I can bring it up and over the built-in wardrobe unit and back down into the modem.

Would I just be able to get the Coaxial cable myself off Amazon with a coupling or would I need to book a Virgin Media Technician to do it and increase the input to meet the extended length?

2 REPLIES 2

jpeg1
Alessandro Volta

VM staff should be able to send you a replacement cable. I believe they can send you a 3 metre length.

Wait for a VM person to pick this up. There are substitute cables advertised as being suitable, but they are not the same.

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Ashleigh_C
Forum Team
Forum Team

Hi there @kumram1 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I would be more than happy to take a look into this with you via a private message and see what we can get sent out. I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.