on 09-09-2024 15:02
Good Afternoon
I have not long been in my property and I discovered this weekend that the CATV cover is missing. This has left a hole in the pavement at the bottom of my driveway which could well be a hazard to pedestrians, not to mention my children.
How do I go about obtaining a replacement? I’ve searched online but can’t find anything…
Thanks
on 10-09-2024 15:56
Post up photos and a VM person will respond here soon
on 10-09-2024 16:16
Hi @Ad_B 👋 Thank you for your post and welcome to the Virgin Media Community 😀
In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel
on 18-09-2024 08:16
Hi @Ad_B, thank you for speaking to us via private message.
If you have any further queries, please don't hesitate to contact us.
Regards,
Daniel