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Missing/Damaged CATV Cover

Ad_B
Joining in

Good Afternoon

I have not long been in my property and I discovered this weekend that the CATV cover is missing. This has left a hole in the pavement at the bottom of my driveway which could well be a hazard to pedestrians, not to mention my children.

 

How do I go about obtaining a replacement? I’ve searched online but can’t find anything…

Thanks

3 REPLIES 3

jbrennand
Very Insightful Person
Very Insightful Person

Post up photos and a VM person will respond here soon


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Daniel_Et
Forum Team
Forum Team

Hi @Ad_B 👋 Thank you for your post and welcome to the Virgin Media Community 😀

In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner. 

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel

Daniel_Et
Forum Team
Forum Team

Hi @Ad_B, thank you for speaking to us via private message.

If you have any further queries, please don't hesitate to contact us.

Regards,
Daniel