Hello I have recently had a dropped kerb done and have found a catv cover for my virgin media. It's currently on the pathway and is currently too steep and I will need to move this in order to get my pathway and drive level.
Can someone point me in the right direction for this.
Regards
Rowan
Are you currently a VM customer (which may, possibly, make it easier for you to get VM involved)?
It is a bit hard to see from the photo what the problem is and what specifically you want doing. From the photo it all looks very neat and tidy.
So basically the pathway is too steep and our cars are scrapping along the tarmac, the cat cover is right bang in the middle of the drive small plastic cover but it sits at the highest point, we need about to drop the drive and pathway so we can get our cars on/ off with damage and the catv box cover will need to be dug deeper or moved.
Perhaps it's me but I don't see a CATV cover.
Yea that wasn't the best photo
The little cover in the centre of the drive?
Yes that is running our cable into our house and yes we are VM customers.
This looks like a pavement Tee. Did your council permit a drop kerb without getting permission from VM to deal with the Tee?
Yea I'm guessing maybe so we got the permit back pretty quick even after it was checked over. We would only really needing it to be dropped maybe 50/60mm
Typically you would create an enquiry here
https://www.virginmedia.com/help/diversionaryworks
VM charge you £250-ish for a survey and produce a quote for the work
Someone explained the process here
When prices have been reported back on here, they have ranged from a few hundred pounds for something simple upto 5 figure sums for dealing with manhole covers/chambers.
Before doing any of the above though, I would suggest that you wait for a reply from the VM forum team (usually within a few days). If you are a VM customer already, with a working connection, there may be a different/better internal VM mechanism which can be used rather than the general process above.
I don't see how the council permit is valid when VM wasn't consulted on the Tee.
Is that cover projecting above the tarmac by the 50-60mm you mentioned? It doesn't look like that from the pictures. If it's not then you will presumably be dropping the tarmac too.
But in either case if VM have to dig out the box and re-lay it lower down, the cables leading to it under the tarmac will have to excavated and laid lower too.
You may come to regret not having involved VM before the job was done.
The tee box is level with the pathway at the moment but I will need it 50/60mm lower so I can drop the tarmac lower.
Yea unfortunately the contractor who done the work said it wouldn't need moving but to get the drive level the pathway needs to be lowered and therefore the box being lowered.
jpeg1 wrote:You may come to regret not having involved VM before the job was done.
That's not how the process works. You have to apply for permission and pay a non-refundable £118 in the case of my Hillingdon council to get a dropped kerb (my council calls it a "domestic crossover"), and the council's Highway Authority evaluates the application. One of the many issues under evaluation is utility properties and I quote what Hillingdon's Highway Authority does:
"If a utility company box or telegraph pole is situated within the area of the proposed crossover, including the tapers on either side, it will be referred to the utility company in question for inspection. They will state whether it will be necessary to lower or relocate this apparatus, and the additional cost of such works will be borne by the applicant."
So, it's up to the council to contact VM in this case to find out what action - if any - VM will take. If VM won't move the pavement Tee then the council cannot issue a permit for the dropped kerb.
There is something else which is odd. When I first saw the photos my first thought was that this dropped kerb looked nothing like all others I've seen. In the case of Hillingdon council, which i accept may not be the same as other councils, you cannot have dropped kerb across the width of your frontage (which it seems to be in the OP's case). Here is their policy.
"Where a property has an existing hardstanding that is significantly wider than the width of the crossover applied for (e.g., a 2.4m crossover serving a hardstanding capable of accommodating two or more:
a) The crossover width may be widened to match the width of the hardstanding up to a maximum width of 5m or 50% of the width of the frontage of the property (whichever is greater)."
If you are going to drop the height of the pavement you will need to get a new permission from the council because there will be be new slopes either side for pedestrians walking past. That will be the time to involve VM.
Our pavement is soo steep lowering it will make it level so easy for people to walk over. The work hasn't been signed off from the council yet so will mention it to them.
I was this thinking of the slopes either side of the section you want to drop, but that is for the council. But to drop the box and probably the cables will certainly involve VM. It might be worth getting them involved sooner rather than later because their street works contractors are not noted for speed.
Yes of course that's the correct, in fact the only, procedure.
My comment that you quoted was in reply to this, which appeared to suggest that the procedure hadn't been followed.
"Yea I'm guessing maybe so we got the permit back pretty quick even after it was checked over. We would only really needing it to be dropped maybe 50/60mm"
