Signed up with Virgin Media in October. First installation date was on the 14th November. Couple lads came day before and put the box outside and set up the wire to the pole.
Next day technician said it can't be done due to there's no green light on the box. Said he would contact his manager to get someone out to sort it. New date was given for 30th November.
Different technician came and he said it can't be done either as there's no signal coming from the pole and he would get his manager to get someone to come out and fix it.
Since the 30th, on the 3 separate occasions people have been up the pole sorting our wires. However just now the technician has been round even though i didnt even know about the appointment and once again there is no green light on the box so he can't do anything.
Really debating now to cancel it all as i feel like this is going to carry on for a while and each time hopes are ruined.
