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Hub 5x Red flashing light

Joining in

Hi, 1st post hopefully on the correct thread. 
had VM 1gb hub 5x for a few weeks and all fine but today got red flashing light.
tried rebooting,resetting to defaults but nothing. Still a red light.
guys were here other day sorting out wiring but worked ok when they left.
I wonder if there’s anything else I could try?
no outages in my area.
Checked web and called  0800 561 0061. 
any help whatsoever would be greatly appreciated. 
thanks in advance 


Forum Team
Forum Team

Hi @mfltch55,

Thank you for your post and welcome to our community forums. We're here to help.

We're sorry to hear you're having some trouble with your Hub 5x recently. Are these ongoing today for you? If they are, have you discussed this with the team on 0345 454 1111 (or 150 from a Virgin Media landline) yet?


Zach - Forum Team
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