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Hub 3.0 update in progress

Spriggs
Joining in

Just got a replacement hub it connects but no access to the internet. When accessing the internal web server it just says update in progress, other posts here say the hub isn’t registered on the network. I logged a call but have till wait till Wednesday for a technician. Can anyone help with this issue?

4 REPLIES 4

-tony-
Alessandro Volta

why have you got a replacement

do you still have the old hub if so put that back on and see what happens

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Tony.
Sacked VIP

Tried doesnt work, replacement due to red led status issue

-tony-
Alessandro Volta

check you have got the coax fully home then try a full reset on the new one - hold the reset button a good 30 sec

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Tony.
Sacked VIP

Hi Spriggs,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the issue your new hub.

Can you confirm if you are still having an issue with this?

If not, we can take a look into this for you. 

^Martin