How long do you have to wait before receiving account number?

[krenisab4]

I am trying to register online with virgin but I have not yet had an email with an account number or area reference so I cannot sign up yet.

How long did you wait before VM emailed your details?

[Akua_A]

Hi @krenisab4 

Welcome to our services and community forums. Sorry to hear you have not yet received your welcome email. To best look into this, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

Thanks,