Gig1 WiFi Pods

[fogilvom2]

Hi,

I got Gig1 installed in my house today (QuickStart install as the previous tenants also had virgin)

I saw that with Gig1 we can get free WiFi pods, and I wondered if I can get one for my room so I can plug my laptop into Ethernet so that I can get good speeds for online meetings and classes, even if the WiFi speed is considered good with their test?

[Client62]

Please read about the correct placement of Wi-Fi Repeater like VM Pods, what you are proposing is the number one school boy error with a Wi-Fi Repeater.

Plugging your laptop into a VM Pods via a network cable is just using the VM Pod as an external Wi-Fi adaptor,
this will offer no improvement in the speed / stability / latency or half duplex nature of the Wi-Fi connection.

[Kath_F]

Hi fogilvom2, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

With the 1GB package, you'll automatically have WiFi Max included with your service meaning that if your WiFi falls below 30mb in any room of the property, or you experience deadspots, you can have up to 3 WiFi Pods to resolve this. 

Unless you're having an issue with your connection, you would not be able to have a WiFi pod. These are only sent once full diagnostics have been done and a WiFi pod is the correct solution.

If you haven't done so already, you can download our Connect App which will allow you to scan areas of your home and will offer general WiFi help. If a WiFi Pod will help, the app will give you the option of adding this. You can view more information on that here.

Keep us posted on how things go and if you need further support, you know where we are. 

Thanks,