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Extension Cable

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Bear3080
Joining in

4 weeks ago

Good afternoon, I asked for an extension for the cable but it’s max 3m , firstly if I ordered another can you join them without losing signal strength or can the internal box be moved 

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jbrennand
Very Insightful Person
Very Insightful Person

3 weeks ago

Changing coax length can affect the signal - so it would need adjusting by a tech visit anyway.

Best to call in and a book a Tech to move the box - they may install another entry point or fit a longer custom made cable and rebalance all the signals.

There will be a (very reasonable) charge of £25 for everything


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

See where this Helpful Answer was posted

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jbrennand
Very Insightful Person
Very Insightful Person

3 weeks ago

Changing coax length can affect the signal - so it would need adjusting by a tech visit anyway.

Best to call in and a book a Tech to move the box - they may install another entry point or fit a longer custom made cable and rebalance all the signals.

There will be a (very reasonable) charge of £25 for everything


--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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John_GS
Forum Team
Forum Team

3 weeks ago

Hello @Bear3080 

Thanks for posting and welcome to the community.

We have cables from 5m, 10m, 15m, or can arrange a visit for £25.

I'll send you a PM now to assist further.

John_GS
Forum Team


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