Forum Discussion

dnorrishill's avatar
dnorrishill
Joining in
22 days ago
Solved

Extension Cable for hub 5

Hi, is it possible to get an extension cable for my hub 5, to allow me to move it further away from the wall socket?

  • John_GS's avatar
    John_GS
    20 days ago

    Hi dnorrishill 

    Thanks for posting and welcome to the community. There are two options here;

    1) We can send an extension cable and have 5m/10m/15m options.

    2) We can send an engineer to the property to do a relocation. £25 call out charge. 

    I'll send you a PM now to help :)

3 Replies

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    20 days ago

    Hi dnorrishill 

    Thanks for posting and welcome to the community. There are two options here;

    1) We can send an extension cable and have 5m/10m/15m options.

    2) We can send an engineer to the property to do a relocation. £25 call out charge. 

    I'll send you a PM now to help :)

  • Shellibird's avatar
    Shellibird
    Just joined
    13 days ago

    Hello

    Any chance you could drop me a message about an extension as well please? 
    Thanks

    • Martin_N's avatar
      Martin_N
      Icon for Forum Team rankForum Team
      11 days ago

      Hi Shellibird,

      Thank you for your post and welcome to the community. 

      We will message you now to proceed with this. 

      ^Martin